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When Galderma contacted DeepSight they were struggling to keep their production line running at maximum capacity.

Workers on the night and weekend shifts were unable to correctly perform the required changeovers which resulted in delays and detrimental equipment breakdowns.

In order to maximize the uptime of the machines across the factory, Galderma knew they needed a new solution that would transfer the knowledge the operators needed and also give them a way to connect with remote support specialists.

With our help, Galderma implemented 3-D virtual guides, giving operators 24/7 access to machine operations knowledge. Workers are not only able to easily familiarize themselves with the location of the different adjustors, but can also practice virtually while the machines are operating to improve their skills.

They have successfully used DeepSight’s platform to optimize three production lines and are gradually adding more.

When a problem cannot be resolved with the 3-D guides, operators are able to remotely connect with specialized technicians without halting production.

Agnico Eagle’s rapid growth came with a new set of challenges. The acquisition of new mines meant the company needed to find a new way to share best practices between their locations. Since most mines operated independently it was difficult to centralize the information.

To add to the challenge, Agnico needed an innovative way to support their indigenous workforce. Difficult training conditions and language barriers created high turnover rates and impeded worker safety.

DeepSight offered a way for Agnico to aggregate all of their technical knowledge and easily share it between sites.

They created universal shareable guides and found solutions to keep experts in productive tasks.

Agnico is proactive in its search to adopt digital tools that empower its workforce and sees DeepSight’s solution as complementary to the other technological solutions they invest in.

When St-Hubert contacted DeepSight, they were struggling to maintain their production lines at maximum capacity. St-Hubert was dealing with the challenges of having a high turnover rate and supporting a low-education workforce while trying to grow their operations. 

The situation resulted in new employees constantly needing to be trained and consuming valuable time away from their experienced workers. New employees had to learn how to get up and running quickly, and existing employees had to be able to troubleshoot on other equipment in the event of unforeseen circumstances. The method used to manage this training was to have an expert trainer constantly on hand to coach operators who weren’t totally comfortable understanding traditional instructions.

With the aim of maximizing production volume, St-Hubert was looking for a solution to reduce dependency on experts, minimize errors and increase operator comfort.

Thanks to our collaboration, St-Hubert has considerably reduced its errors by providing its operators with virtual 3D guides. These guides help to keep machines running at peak performance, thus increasing production volume.

The virtual guides are rich in visual and auditory stimuli, giving operators the confidence to perform their tasks without resorting to exhaustive paper guides or relying on expert trainers.

The work instructions created with the DeepSight tools now offer a complete solution to St-Hubert’s fluctuating workforce and growth challenges. It helps reduce change-over times which in turn improves the overall equipment efficiency in their factories.

In the event of unsolvable problems with 3D guides, operators know they can always count on remote assistance to keep production lines running. This guarantees continued efficiency and increased productivity for St-Hubert.